Alana Bassett attended Impington Village College from Year 9 (2010) to Year 11 (2013). She was unsuccessful in applying to study at College as she did not receive enough grades. However, Alana managed to get an apprenticeship through McDonald’s.
Some people have a certain perception of McDonald’s as a brand, but Alana has thrived considering no College would even accept her to re-sit her exams. At the company, they have a procedure known as “our stars”. These cover 4 main areas. The first is the service – to show you have good customer service skills. The second is cleanliness – this shows you know the correct procedure on how to clean all the equipment and what each chemical is used for. Thirdly, there is a star to cover quality. This means you know how to produce good quality food to provide to customers. Finally you have your extra star, which considers procedures for managing the cleaning of car parks and dining areas. Alana managed to achieve all of these after just 2 months of service.
At the age of 17, she reached her first promotion, which consists of training anyone on a station, whether they are entirely new or are just a new starter on that section. Alana has also completed and passed her Level 2 apprenticeship which gave her a diploma in Hospitality and Catering, as well as Maths and English GCSE equivalent. Having now turned 18, Alana is taking part in a management scheme, which in 3 months will allow her to progress to become a shift manager at McDonald's. She now has a dream.
Initially wanting to go to Impington Sixth Form, and then on to university, Alana realises that she has now made a career. From this, she can either choose to stay at McDonald's, and grow to a business manager who owns their own store, or take her management experience elsewhere. There is much to consider for the future, and definitely more than one way to skin a cat!
A Piece of Advice
“Focus. You’re not at school to make friends. It feels important right now, but if you work hard, it does pay off. At the same time, if you don’t get the grades you need, it’s not the end of the world. Just make sure your school work comes first as it’s only for a short amount of time, and if there’s a subject you’re not as strong at, you should work harder and spend more time on it. If you don’t have a goal, don’t do anything else until you get it! I have been through a rough time at McDonald’s…but I am so glad I stuck it out as I am now, two years later, getting what I want.”